Tag Archives: management

Beware The Busy Manager

  Only about 10 percent of managers work purposefully to complete important tasks, according to a 10-year study of managerial behavior across a variety of industries. The other 90 percent self-sabotage by busily engaging in non-purposeful activities, procrastinating, detaching from their work and needlessly spinning their wheels. In a revealing study over a 10-year period, […]

The Value Of Becoming A Learning Organization

    Many companies face the question of the value of investing in organizational learning. Consider this: A four-year study by the Association for Talent Development (ATD) formerly known as American Society for Training and Development (ASTD) shows that firms that invest $1,500 per employee in training compared to those that spend $125 experience on […]

Aligning Corporate Teams

    Picture yourself entering a corporate meeting, team meeting, or business meeting. There you are sitting in the room, while someone in the “expert” or “boss” chair speaks to you or at you. There you are, not aligned with that person’s mission or vision. There you are, feeling apart from the process. There you […]

Blind Spots — (If you don’t check your mirrors, you’re going to crash…)

    For a driver, a blind spot is an area not easily seen. It may be the area the mirrors miss, either beside or behind the driver…or is simply forgotten by the driver. Accidents occur when the driver changes lanes and there is another car in their blind spot. In some cases, the other […]

What is People Management?

  Your employees are the biggest asset you have. Their performance and attitude can result in the success or failure of your business. The most difficult part of any manager’s job is people management. He or she is required to lead, motivate, train, inspire, and encourage. On the other hand, he or she is also […]

Customer Relationship Management

    Changing consumer attitudes are driving Customer Relationship Management. Fuelled by Internet induced expectations and an even increasing mood of self reliance among customers, companies have to compete in an environment where communication, buying processes, data management, delivery and service are all-important in the battle for longterm, profitable relationships. Customers now require: – Control […]

Mission Statement Drift/ The Corporate Cancer

  Most if not all organisations these days have a published Mission Statement which should explain their reason for being. It is also true to say that most if not all organisations today suffer from ‘Mission Statement Drift’. Why is this? There could be any number of reasons. However organisations suffering from this malaise are […]

Get Your Performance Appraisal Discussions Off To A Good Start (Part 1)

  Too often, participants in performance appraisal meetings seem awkward and uncomfortable. To some extent, that’s unavoidable — it’s always a bit awkward for one person to deliver a formal assessment of the quality of work performed by another. But following some simple suggestions can eliminate a lot of the awkwardness in performance appraisal meetings. […]

Information Overload

  It’s becoming more and more difficult to sift the nuggets of true knowledge from the mountains of data thrown at us from all directions. Of course, we do this to ourselves to a certain extent, because in this age of unlimited access to information through the Internet as well as all the traditional sources, […]